The Water Department completed the intitial water service line inventory and submitted the results to MassDEP on October 14, 2024.  The effort identified approximately 1,300 service connections out of 1,900 that had unknown materials.  Customers served by these lines will be notified by mid-November 2024 that part or all of their service is constructed of an unknown material which may contain lead.  The letter will include a link to a crowd source application where customers can submit photos of their service line so we can identify the material.  They may also make appointments to have it inspected in person.