It is often said that water meters are a utility's cash registers.  Meters provide a wealth of information which is used for billing purposes as well as determining the overall health of the distribution system.  Master meters at the water sources not only record the amount of water pumped into the disribution system but also pace the treatment chemical feed pumps to maintain a constant dose of treatment chemical.  Distribution meters measure how much water is consumed by each service connection which is used for billing purposes and for leak detection.

Meters are an important part of the water system and we are required by MassDEP to test the master meters annually and test or replace service meters once every ten years.  Information about our water meters will be posted to this section as it is developed.

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Manganese Advisory

The Water Department issued a manganese advisory on November 1, 2013.  Monthly test results are available our water quality site.

The Perkins Row well exceeded MassDEP's limit of 0.3 milligrams per Liter during the summer of 2016.  Both water sources are now below State manganese limit.  The advisory will remain in place until the treatment plant is built and in operation.

Water Treatment Plant Information

A Special Town Meeting held on June 20, 2017 approved $10.4 million for the construction of a water treatment facility.  Construction is underway and we expect the plant to open in early 2019.  Click here for more information.

Pay your water bill online

81009 83017 0Please visit the Unibank site to pay your water or tax bills online.


Water Department

279 Boston Street

Topsfield, MA 01983


978.887.1543 (Fax)

911 -  After Hours Emergency

Hours: Monday-Friday 7 AM to 3:30 PM

Highway Department

279 Boston Street

Topsfield, MA 01983


978.887.1543 (Fax)

Hours: Monday-Friday 7 AM to 3 PM