Coming into contact with a mailbox is a common obstacle that our operators face during storm activities.  These changes increase dramatically whenever considerable snow falls, especially heavy wet snow.  Most, if not all, mailboxes are within the Town's right-of-way.  Heavy snow as it is plowed will occasionally damage or topple mailboxes.  Often it is becuase they are too close to the roadway or were poorly constructed or supported. Heavy, wet snow exiting the plow increases the potential for mailbox damage.  The repair of mailboxes is the property owner's responsibility since the right-of-way extends further onto your property than you realize.  The Highway Department makes every effort to not damage property, but it does happen.  Mailboxes should be placed as far back from the edge of the road as possible.


It is not uncommon for plows to create damage to lawns or driveway encroachment areas during winter months.  Should you notice any damage to your property by our plows, please call the Highway Department Office.  You'll be placed on our "spring clean-up" list for our crews to repair once all the snow has melted.  Generally repairs are all done at the same time unless damage is deemed un-safe.

Pay your water bill online

81009 83017 0Please visit the Unibank site to pay your water or tax bills online.


Water Department

279 Boston Street

Topsfield, MA 01983


911 -  After Hours Emergency

Office Hours: Monday-Friday 7 AM to 2:00 PM

Highway Department

279 Boston Street

Topsfield, MA 01983


Hours: Monday-Friday 7 AM to 3 PM