Our offices are staffed during normal business hours.  If you need to contact us after hours for downed tree blocking a road, low water pressure, or to report a water main break call 911.  The Town is part of the Essex County Regional Communications Center and using 911 is the only way to contact us after hours.

Subscribe to our email list to receive hydrant flushing updates, water restriction information and water quality notices.  Typical volume includes daily emails during flushing season and about a half dozen emails during the remainder of the year.



Water Quality Results

Water testing results are now available online.  Customers can review our water testing results throughout the year rather than waiting for the annual water quality report to be mailed.  Please contact the Water Department if you have any questions.

Mandatory Outdoor Water Restriction

mansign Nonessential outdoor use is limited to hand-held implements before 9 AM or after 5 PM each day.  The use of irrigation systems or lawn sprinklers is prohibited.

Pay your water bill online

81009 83017 0Please visit the Unibank site to pay your water or tax bills online.


Water Department

279 Boston Street

Topsfield, MA 01983


911 -  After Hours Emergency

Office Hours: Monday-Friday 7 AM to 2:00 PM

Highway Department

279 Boston Street

Topsfield, MA 01983


Hours: Monday-Friday 7 AM to 3 PM