June 15th Update: The remaining flushing shifts have been cancelled.  Water demand remains high and stream flow is now below the mandatory water restriction trigger.  A mandatory water restriction will be implemented on Monday, June 18th.  The next round of flushing is scheduled to begin in October 2018.

 

June 13th Update: Flushing has been postponed until futher notice due to high water demand.  Weather forecasts indicate warmer weather for the next week and Ipswich River stream flows are dropping.  The remaining flushing shifts will probably be cancelled because demand is expected to increase and mandatory water restrictions will likely be in effect by the end of next week at the latest.

Hydrant flushing will begin on May 2nd.  Work has been further delayed due to the installation of an altitude valve at the Boston Street storage tank.  We plan to follow the normal route which is posed onlne at flushing.topsfieldpublicworks.org

Flushing removes sediment from the water mains, identifies hydrants in need of repair and checks system fire flows. Customers will have rust colored or black water while the water mains are flushed and for a period afterwards. The work will be conducted on weeknights from 9 PM until 1 AM to minimize the disruption. We apologize for the inconvenience.

Manganese levels in areas being flushed will be higher than normal and may exceed levels described in the drinking water advisory issued in November 2013. Do not drink, cook or make formula with the discolored water. Avoid using hot water while the cold water is discolored. Doing so will allow sediment to accumulate in your hot water tank and will take longer for the hot water to clear.

Manganese Advisory

The Water Department issued a manganese advisory on November 1, 2013.  Monthly test results are available our water quality site.

The Perkins Row well exceeded MassDEP's limit of 0.3 milligrams per Liter during the summer of 2016.  Both water sources are now below State manganese limit.  The advisory will remain in place until the treatment plant is built and in operation.

Water Treatment Plant Information

A Special Town Meeting held on June 20, 2017 approved $10.4 million for the construction of a water treatment facility.  Construction is underway and we expect the plant to open in early 2019.  Click here for more information.

Mandatory Outdoor Water Restriction

mansign Nonessential outdoor use is limited to hand-held implements before 9 AM or after 5 PM each day.  The use of irrigation systems or lawn sprinklers is prohibited.

Pay your water bill online

81009 83017 0Please visit the Unibank site to pay your water or tax bills online.

 
 

Water Department

279 Boston Street

Topsfield, MA 01983

978.887.1517

978.887.1543 (Fax)

911 -  After Hours Emergency

Hours: Monday-Friday 7 AM to 3:30 PM

Highway Department

279 Boston Street

Topsfield, MA 01983

978.887.1542

978.887.1543 (Fax)

Hours: Monday-Friday 7 AM to 3 PM