Pay your water bill online

81009 83017 0Please visit the Unibank site to pay your water or tax bills online.

Water Treatment Plant Information

Town Meeting, held on May 6, 2014, approved funding for the design of a water treatment plant.  

We have hired an Owner's Project Manager and Designer.  Design work is now underway.  A more detailed status report is available online.

Water Dept. Twitter Feed

TopsfieldWater Providing temporary water service to Andrews Farm Road in Boxford following their pressure tank failure.
TopsfieldWater Pilot study test report approved by MassDEP. Preliminary work complete, design of actual treatment plant can begin.
TopsfieldWater Main break on River Road near Prospect Street.
TopsfieldWater Restoring water service to River, Brook, Ross and Williams.
TopsfieldWater Main break on Ross Road by River Road. Water off on Parts or River, all of Ross, Brook and Williams.
TopsfieldWater Just posted manganese results for May. Taking June samples today.
TopsfieldWater Fire Department will be testing the new ladder truck on Town Common tonight. May cause water discoloration for nearby customers.
TopsfieldWater Starting our annual lead and copper testing today. Sample kits delivered to primary residential sampling sites.
TopsfieldWater Mandatory water restriction goes into effect on 5/26. Please visit for more information.
TopsfieldWater Our 2015 Water Quality Report is available at Copies will be mailed to customers in the next couple of weeks.

Highway Dept. Twitter Feed

topsfieldDPW Water main break Prospect St @ River Rd. Crews are en route to repair. @TopsfieldWater @Topsfieldfire
topsfieldDPW FYI if your water is brown, run an outside faucet until clear. Delay laundry tonight if possible!
topsfieldDPW @BreeSison nice to see you are still around Boston Bree....
topsfieldDPW @PamelaWBZ4 @DanielleWBZ4 @TerryWBZ True Maineahs call them "bugs"
topsfieldDPW @ToddWCSH why yes they are!
topsfieldDPW Strawberry Festival Sat June 11 on the Town Common Please RT @ericfisher @DanielleWBZ4 @jreineron7 @DanverSalemNews
topsfieldDPW RT @Tops_History: Five more days until the Strawberry Festival!!
topsfieldDPW Very light drizzle here now...@ericfisher @HarveyWCVB @jreineron7
topsfieldDPW @growingwisdom ...that's enough of that Dave...let's enjoy the summer :)

Summer Regulatory Period

May 1st marks the beginning of the Massachusetts Department of Environmental Protection's summer regulatory period. Our water withdrawal permit requires us to implement outdoor water use restrictions when Ipswich River stream flow falls below certain levels from May 1st through September 30th. The permit also restricts the amount of water we can pump during this period to an average of 0.55 million gallons per day.

Stream flow is measured at the United States Geological Survey's gauge station located just downstream of the dam near Foote Brothers Canoe Rental in Ipswich. Click here to view a full screen version of the chart.

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A voluntary outdoor water use restriction is required if the average daily stream flow at the Ipswich Gauge drops below 70 cubic feet per second for three consecutive days. If the average daily stream flow continues to drop and falls below 52.5 cubic feet per second for three consecutive days then a mandatory restriction is required. The restrictions stay in effect until stream flow recovers and is above the trigger point for at least 10 consecutive days.

Water Department

279 Boston Street

Topsfield, MA 01983


978.887.1543 (Fax)

911 -  After Hours Emergency

Hours: Monday-Friday 7 AM to 3:30 PM

Highway Department

279 Boston Street

Topsfield, MA 01983


978.887.1543 (Fax)

Hours: Monday-Friday 7 AM to 3 PM